5S Privacy Policy

CloudZoo India Softwares ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our 5S mobile application ("the App").

By using 5S, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Name, email address, and contact information
• Organization and facility details
• User authentication credentials (including Google Sign-In data)
• Job title and department information
• Profile preferences and settings

1.2 Usage Data

We automatically collect certain information when you use the App:

• Device information (model, operating system, unique device identifiers)
• App usage statistics and analytics
• Location data for task tagging and zone identification
• Time & Action (TNA) task progression data
• App crash reports and error logs

1.3 Media Files and Content

When you use our capture features, we collect:

• Camera: Order-related images, product samples, or issue tracking photos
• Microphone: Voice notes attached to TNA (Time & Action) tasks
• Storage/Gallery: Reference images, reports, and approvals uploaded by users
• QR codes and barcode scan data for asset identification

1.4 Location Data

When you grant location permissions, we collect:

• Precise Location: To tag task data with real-time coordinates during field updates
• Background Location: To track production-related site visits accurately even when the app is in the background
• Facility zone mapping and regional compliance reporting

2. How We Use Your Information

We use the collected information for the following purposes:

• App Functionality: Providing 5S audit, TNA task management, and order tracking services
• User Authentication: Verifying user identity via secure methods including Google Sign-In
• Task Management: Mapping task updates to precise locations and recording voice observations
• Reporting: Generating Excel and PDF reports from order tracking and audit data
• Communication: Sending push notifications and task reminders
• Analytics: Improving app performance and user experience
• Legal Compliance: Meeting regulatory requirements and maintaining digital audit trails

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including end-to-end encryption for data in transit and secure cloud storage with restricted access controls.

4. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, and maintain historical records for Time & Action (TNA) compliance as required by your organization.

5. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can manage hardware permissions (Camera, Microphone, Location) at any time through your device settings.

6. Contact Us